Shipping and Returns

Free worldwide shipping

This offer is valid for the standard shipping destinations shown in the dropdown menu below.

Select your country...

If you cannot find your country in our dropdown list, it may mean that you are not in our of our 100+ standard shipping destinations. Please get in touch with our team and we will be happy to help you!

Delivery services, times & costs

Please select your country from the list below to find out more about the delivery services, times & costs that we can currently offer for your destination.

Please kindly note that for delivery within stated time frames, orders must be placed by midday (time zone indicted at checkout for your location).

Select your country...

Australia

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £35 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £45

Austria

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €14
Express Next working day by 12pm €35

Bahrain

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £45 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £50

Belarus

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £30 Orders under £145
FREE Orders over £145
Express Up to 3 days by 2pm £40

Belgium

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €10.5
Express Next working day by 12pm €35

Bosnia and Herzegovina

Service Time (working days) Cost (£GBP)
Standard Up to 5 days £30 Orders under £145
FREE Orders over £145
Express Up to 5 days by 2pm £40

Bulgaria

Service Time (working days) Cost (€EUR)
Standard Up to 7 days FREE on all Orders
Express Up to 2 days by 12pm €32

Canada

Service Time (working days) Cost ($CAD)
Standard Up to 7 days $19.95 Orders under $200
FREE Orders over $200
Local Collection Up to 5 days $17.95

China (Mainland)

Service Time (working days) Cost (¥CNY)
Standard Up to 3 days FREE on all Orders

Croatia

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Up to 2 days €32

Cyprus

Service Time (working days) Cost (€EUR)
Standard Up to 2 days FREE on all Orders

Czech Republic

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Next day by 12pm €32

Denmark

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €10.5
Express Next day by 12pm €30

Egypt

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £40 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £50

Estonia

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Up to 2 days €37

Faroe Islands

Service Time (working days) Cost (€EUR)
Standard Up to 5 days €30

Finland

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €14
Express Next day by 12pm €35

France

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €11
Express Next day by 12pm €30

Germany

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €11
Express Next day by 12pm €30

Gibraltar

Service Time (working days) Cost (£GBP)
Standard Up to 5 days £30 Orders under £145
FREE Orders over £145
Express Up to 3 days by 12pm £40

Greece

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Next Day by 12pm €35

Guernsey

Service Time (working days) Cost (£GBP)
Standard Up to 5 days £25 Orders under £145
FREE Orders over £145
Express Next working day by 2pm £40

Hong Kong

Service Time (working days) Cost (£GBP)
Standard Up to 5 days £60

Hungary

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Next Day €32

Iceland

Service Time (working days) Cost (€EUR)
Express Saver Up to 2 days FREE on all Orders

India

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £35 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £50

Indonesia

Service Time (working days) Cost (£GBP)
Standard Up to 7 days £35 Orders under £225
FREE Orders over £225

Ireland

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Next Day by 12pm €25

Israel

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £45 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £50

Italy

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €14
Express Next day by 12pm €35

Japan

Service Time (working days) Cost (£GBP)
Standard Up to 5 days £39 Orders under £225
FREE Orders over £225

Jersey

Service Time (working days) Cost (£GBP)
Standard Up to 5 days £25 Orders under £145
FREE Orders over £145
Express Next day by 2pm £40

Kuwait

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £39 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £50

Latvia

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Next day €37

Lithuania

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Next day €37

Luxembourg

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €10.5
Express Next day by 12pm €25

Macedonia

Service Time (working days) Cost (£GBP)
Standard Up to 4 days £30 Orders under £145
FREE Orders over £145
Express Up to 2 days by 2pm £40

Malaysia

Service Time (working days) Cost (£GBP)
Standard Up to 5 days £35 Orders under £225
FREE Orders over £225

Malta

Service Time (working days) Cost (€EUR)
Standard Up to 3 days FREE on all Orders
Express Next day by 12pm €37

Mexico

Service Time (working days) Cost ($USD)
Standard Up to 7 days $40 Orders under $250
FREE Orders over $250
Local Collection Up to 5 days $40
Express Up to 3 days $45

Moldova

Service Time (working days) Cost (£GBP)
Standard Up to 2 days £30 Orders under £145
FREE Orders over £145

Monaco

Service Time (working days) Cost (€EUR)
Standard Up to 5 days €10 Orders under €145
FREE Orders over €145
Local Collection Up to 5 days €11
Express Next day by 12pm €27

Montenegro

Service Time (working days) Cost (£GBP)
Standard Up to 2 days £30 Orders under £145
FREE Orders over £145

Netherlands

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €10.5
Express Next day by 12pm €25

New Zealand

Service Time (working days) Cost (£GBP)
Standard Up to 7 days £35 Orders under £225
FREE Orders over £225

Norway

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Next day by 12pm €40

Oman

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £39 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £50

Philippines

Service Time (working days) Cost (£GBP)
Standard Up to 6 days £35 Orders under £225
FREE Orders over £225

Poland

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €14
Express Next day by 12pm €32

Portugal

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Next day by 12pm €35

Puerto Rico

Service Time (working days) Cost ($USD)
Standard Up to 7 days $40 Orders under $250
FREE Orders over $250
Local Collection Up to 5 days $40
2nd Day Air Up to 2 days $50

Qatar

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £39 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £50

Romania

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Up to 2 days €32

Saudi Arabia

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £39 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £50

Serbia

Service Time (working days) Cost (£GBP)
Standard Up to 2 days £30 Orders under £145
FREE Orders over £145

Singapore

Service Time (working days) Cost (£GBP)
Standard Up to 5 days £35 Orders under £225
FREE Orders over £225

Slovakia

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Next day €37

Slovenia

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Next day €37

South Africa

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £35 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £45

South Korea

Service Time (working days) Cost (£GBP)
Standard* Up to 6 days £40 Orders under £225
FREE Orders over £225

*Please note for shipping to South Korea the cost is per mat.

Spain

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €14
Express Next day by 12pm €35

Please note that shipping may take longer if you are located in a remote/extended area or are based in the Canary Islands, or if there are delays at customs.

For delivery to the Canary Islands, please include your NIF/CIF number in your shipping address, or alternatively, please email this number, along with your order details, to info@liforme.com, to ensure successful delivery of your order.

Sri Lanka

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £39 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £50

Sweden

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days €14
Express Next day by 12pm €30

Switzerland

Service Time (working days) Cost (€EUR)
Standard Up to 4 days FREE on all Orders
Express Next day by 12pm €40

Taiwan

Service Time (working days) Cost (£GBP)
Standard Up to 5 days £60 Orders under £400
FREE Orders over £400

Thailand

Service Time (working days) Cost (£GBP)
Standard Up to 5 days £35 Orders under £225
FREE Orders over £225

Turkey

Service Time (working days) Cost (€EUR)
Standard Up to 5 days FREE on all Orders
Express Up to 3 days by 2pm €40

United Arab Emirates

Service Time (working days) Cost (£GBP)
Standard Up to 3 days £39 Orders under £225
FREE Orders over £225
Express Up to 3 days by 2pm £50

United Kingdom

Service Time (working days) Cost (£GBP)
Standard Up to 3 days FREE on all Orders
Local Collection Up to 5 days £4.95
Express Next day £12

United States

Mainland US

Service Time (working days) Cost ($USD)
Standard Up to 5 days FREE on all Orders
Local Collection Up to 5 days $10
2nd Day Air Up to 2 days $40
Next Day Air Next day $60

Hawaii

Service Time (working days) Cost ($USD)
Standard Up to 5 days $30 Orders under $150
FREE Orders over $150
Local Collection Up to 5 days $30
2nd Day Air Up to 2 days $50

Please note that shipping may take longer if you are located in a remote/extended area, or if there are delays at customs.

UPS guarantees that its drivers will attempt to deliver to the specified address one time. If there is no answer upon their delivery attempt, the driver will use their discretion and either deliver to a nearby UPS Access Point or reattempt delivery the following business day. Unfortunately, this is outside of Liforme's control.

Please note, delivery to PO box addresses within the USA will be via UPS SurePost, which can take up to 8 working days. Unfortunately, we are not able to deliver to PO Box addresses outside of the USA, and for these addresses the Local Collection service must be chosen. We are unable to deliver to freight forwarding companies.

Please note that some UPS Collection Points may choose to charge for storage, and a small fee may be payable upon collection. This is solely at the discretion of the Collection Point proprietor and is beyond Liforme's control.

Vietnam

Service Time (working days) Cost (£GBP)
Standard Up to 5 days £35 Orders under £225
FREE Orders over £225


Please note, unfortunately, we are currently unable to deliver to PO Box addresses and forwarding companies.

We will always endeavour to deliver goods within the times below, but please note that delivery dates we specify are approximate and some delays are outside of our control. We cannot be liable for any losses, costs, damages, charges or expenses caused by such a delay. You can rest assured that we will work to rectify any delivery problems; above all, we want you to be happy with the service offered by us here at Liforme.

Remote/ Extended Areas

Our carriers charge a surcharge for delivery to remote and extended areas that is outside of our control. These areas are non standard shipping destinations and you will be notified of this when you enter your postcode at the checkout. For remote and extended areas, we are not able to offer our normal delivery services to these destinations and an additional shipping surcharge of £20 will be applied.

Dispatching your order

Once your order has been placed, Liforme will send you an order confirmation email and your order will be shipped within 1-2 working days.

Unfortunately, we are not able to process orders on Saturdays and Sundays - so if you order on a weekend, we will receive and process your order on the subsequent Monday. Quoted delivery transit times commence from the dispatch of your order from our warehouse.

All Liforme Mats ordered from our website are delivered in branded packaging. Please be aware of this if your order is a gift!

Order Tracking

Once your order has been dispatched, you will be emailed your tracking information with a link to track your package. Please check the tracking information for your expected delivery date and time.

Unless you select a timed delivery slot, deliveries can be anytime between 8:00am and 7:00pm, although this can vary. If you are not going to be in for the scheduled delivery as per your tracking details, you should be able to rearrange your delivery directly with the courier by following the instructions on the email. A signature will be required upon delivery. Please note that local Collection Points can hold your package for up to a maximum of 10 calendar days.

Taxes & Duties

Please kindly note that for all orders delivered outside of the EU, USA and Canada, duties and taxes may apply. The recipient of the package is responsible for these charges and they may need to pay the courier company directly in order to complete delivery. Customs clearance can result in delivery delays which are outside of Liforme's control. We suggest you check with your local customs authority to find out more before placing your order.

Returns

Should you be unhappy with any part of your order, we encourage you to contact us immediately. We are committed to doing whatever we can to resolve the situation to your satisfaction!

If you would like to return your Liforme product for refund or exchange you can do so within 14 days of receipt of goods, provided the relevant item(s) has not been handled or used and is returned in a saleable condition with all original packaging intact. Returns of items with damaged packaging will incur a handling charge to be designated by us on a per product basis. This does not affect your statutory rights.

We ask that you contact us first so that we can organise the return of your package with our designated courier. For non-faulty items, please kindly note that we will not be able to cover the cost of gift wrap, initial shipping, return shipping or replacement shipping.

The package is your responsibility until it reaches us so always retain proof of receipt. It is your responsibility to ensure the goods are insured for the full value during their journey back to us. We cannot accept liability for lost or damaged goods.

We kindly ask for your consideration of environmental sustainability when making online purchases. Liforme are concerned, particularly, with the additional carbon footprint of sending packages back and forth. We seek to have the most efficient service possible to prevent unnecessary wastage of resources. It's very important to us that we manage returns efficiently, which is why we'd always prefer to discuss the matter with you first.

Please feel free to get in touch anytime to discuss any part of this policy in greater detail, and we'd be happy to help.

Sustainability

We believe in being as 'planet friendly' as possible. Liforme is proud to be part of UPS' carbon neutral Shipping Programme to balance out the carbon emissions produced by the transportation of our products to our customers. Details of UPS' sustainability programme (and more) can be found here.

We are also pleased to be part of the Go Green Carbon Neutral Programme with DHL. Details of this program can be found here.